Support and frequently asked questions
Where is my data stored?
Data is stored primarily on your phone. If you create an account and use family sharing, shared records are also kept on our server for syncing. See the Privacy Policy for details.
Why is an account optional?
Most features work without an account. An account is only needed for cross-device sync, family sharing and the forum.
How do I cancel my Plus subscription?
Subscriptions are managed by the App Store or Google Play. On iPhone: Settings > Apple ID > Subscriptions. On Android: Google Play > Payments & subscriptions > Subscriptions. Deleting your account does not cancel a subscription.
What is sensitive mode?
Sensitive mode hides or softens content, notifications and comparisons that can be emotionally difficult for people going through a hard time. You can turn it on or off in Settings at any time.
What happens after birth? What is Mini Hug?
After birth, the app offers a transition to the Mini Hug app from the same family so you can keep tracking your baby. Your data stays in your family space.
How do I delete my account?
In the app under Settings, or on the web account deletion page with email verification, you can delete your account and the data on our server.
Contact
Email us with any questions: peakfirestudio@gmail.com
Want to delete your account?
The information on this site is for general information only and does not replace medical advice, diagnosis or treatment. Consult your doctor or midwife for health decisions. In an emergency, call your local emergency number.